Legal

Privacy policy.

Last updated: April 2026

Who we are

Velux Detailing is a mobile car detailing business operating across the West Midlands, United Kingdom. We can be contacted at velux@veluxdetailing.co.uk or by phone on +44 7347 600854.

What information we collect

When you use our contact form or booking form, we collect the following personal information:

  • Your name
  • Email address
  • Phone number
  • Vehicle make, model, and postcode
  • Your preferred service and any notes you include

We do not collect payment card details through this website. All payments are handled directly in person.

How we use your information

We use your information solely to:

  • Respond to your booking or enquiry
  • Confirm appointment details and follow up after the service
  • Check availability and manage our schedule

We do not use your information for marketing without your explicit consent, and we do not sell or share your data with third parties for commercial purposes.

How we store your information

Booking enquiries sent via our contact form are processed by Formspree and delivered to our email inbox. Booking slot data is stored in a secure database provided by Supabase. Both services are GDPR-compliant processors. We retain your data only as long as necessary to deliver and follow up on your service.

Your rights

Under UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data
  • Object to how we use your data

To exercise any of these rights, email us at velux@veluxdetailing.co.uk. We will respond within 30 days.

Cookies

This website does not use tracking or advertising cookies. We may use functional cookies essential to the operation of the site (such as session management). No consent banner is currently required.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the website after any changes constitutes acceptance of the updated policy.

Contact

Any questions about this policy? Get in touch: velux@veluxdetailing.co.uk